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Watch Nikki Glaspie Crush Vocals On “Killing In The Name” With Galactic On Jam Cruise [Pro-Shot]

first_imgJam Cruise is packed with one-of-a-kind collaborations, and fans certainly got more than they bargained for when drummer Nikki Glaspie took the stage with Galactic. Glaspie treated fans to lead vocals on the Rage Against The Machine track “Killing In The Name,” riling up the audience during this particularly political time. There was even a fake Hitler on stage, silently symbolizing the outrage most Americans are feeling. Watch a video of Glaspie with Galactic below, courtesy of Jam Cruise.[Cover Photo by Keith Griner – Phierce Photo]last_img read more

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Gov’t Mule Welcomes Duane Betts, Jimmy Vivino, & More Allman Brothers Finale In LA

first_imgFor some odd reason, it took me until Tuesday night at the Wiltern Theater in Los Angeles to figure out what, exactly, the term “guitar music” means. And I have Gov’t Mule, led by the inimitable Warren Haynes, to thank for that revelation.I could go on and on about how Haynes, bassist Jorgen Carlsson, keyboardist Danny Louis and drummer Matt Abst ripped through a slew of Mule standards old and new in their first set, from “Railroad Boy” and “Thorazine Shuffle” to “Unring the Bell” and “Revolution Come…Revolution Go,” off their latest album of the same name. I could wax poetic about the Steely Dan covers Mule slayed with the help of guitarist Jimmy Vivino, the leader of Conan O’Brien’s house band; keyboardist/vocalist Jeff Young, who’s played with Steely Dan and Jackson Browne; saxophonist Scott Paige, who’s toured with Pink Floyd, Supertramp and Toto; and Moonalice’s John Molo, who took his turns on drums behind Abst. Heck, I could expound upon the virtues of Duane Betts, son of the legendary Dickey Betts, joining Haynes and company on stage for a run of Allman Brothers Band classics to close out the second set and carry into the encore.But here, in this “a-ha” moment as in guitar music at large, the devil isn’t so much in the details as in what those details did (and do) for the main attraction.Haynes is nothing less than a master axe man, with the requisite beyond-reproach bona fides. The Ashville, North Carolina native has jammed with the Allman Brothers Band and the Grateful Dead more than just about anyone who isn’t an original member of either group, and not by accident. The dude manipulates his chosen instrument like another limb—a loud, emotional and expressive limb. His guitar work is at once clean, crisp, soulful and selective, with a rhythm and tone all its own. He’s versatile enough on the neck to hop from the Delta blues of Blind Willie Johnson’s “Dark Was the Night, Cold Was the Ground” to the psychedelia of the Beatles’ “Norwegian Wood,” to Southern rock of the Allman Brothers’ “Whipping Post.”In guitar music, though, the person on the most important implement is only as good as the surrounding melodies and accompaniments. The songs themselves matter insofar as they set the stage for someone of Haynes’ talents to improvise with, say, a Gibson Les Paul ‘58—the same guitar with which Duane Allman shook the music world before his untimely death in 1971.In that way, Haynes is like a great painter: forever an expert with his brush, the quality and character of whose work depends on the palette at his disposal. Fortunately for the enthusiastic crowd at the Wiltern, Mule’s setlist and the collection of incomparable musicians who partook in the festivities provided Haynes with all the notes and themes he needed to paint yet another live masterpiece.To be sure, Haynes wasn’t the only one who got to wail the night away. Louis showed off his skills on the keys throughout the evening. Paige went H.A.M. on his sax during Mule’s rendition of Steely Dan’s “Don’t Take Me Alive” to close out the opening set. Vivino and Betts took the tunes out for a walk—nay, a joyful jog, or at least a stylish stroll—during their stints in the spotlight.In truth, the central tenets of guitar music aren’t limited strictly to guitars. The genre (if it can be called that) is about showcasing individual talent, about providing platforms for prodigies across the sonic spectrum.Haynes on guitar is just one such example, but he’s a damn fine one at that. He’s certainly worthy of the awesome journey that’s led him to this point with Mule, and figures to remain a formidable force on the front lines of guitar music, or whatever you want to call it, for as long as he sees fit to keep strumming. Load remaining images Setlist: Gov’t Mule | Wiltern Theatre | Los Angeles, CA | 9/26/17I: Railroad Boy, Thorazine Shuffle, Beautifully Broken, Traveling Tune, Revolution Come, Revolution Go, Unring The Bell, Endless Parade, Dirty Work (with Jimmy Vivino, Jeff Young & Scott Paige), Won 4 Walter Jam (with Jimmy Vivino, Jeff Young, Scott Paige & John Molo; without Matt Abts) > Don’t Take Me Alive (with Jimmy Vivino, Jeff Young, Scott Paige & John Molo; without Matt Abts)II: Maggot Brain (with Eric McFadden), Stone Cold Rage, Dark Was The Night, Cold Was The Ground, Trane > Eternity’s Breath > St. Stephen Jam, Blue Sky (with Duane Betts), Whipping Post (with Duane Betts)E: Melissa > Mountain Jam > Melissa (with Jimmy Vivino & Duane Betts)Check out the full gallery from Brandon Weil.Gov’t Mule | Wiltern Theatre | Los Angeles, CA | 9/26/17 | Photos by Brandon Weillast_img read more

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Phish Succeeds In Ultimate Prank, Delivers New Music As Kasvot Växt For 2018 Halloween Costume [Videos/Photos]

first_imgTrick or treat? The age old question was once again brought to life this Wednesday night as Phish returned to the MGM Grand in Las Vegas to pull off one of their most elaborate pranks of all time. After all these years, fans continue trying to crack the code and predict what Phish will do during their Halloween musical costume sets, New Year’s Eve celebrations, festivals, and tours. Once again, the best advice is to not put your money down on anything the band might have in the works, especially in Sin City.Opening with a rocky “Buried Alive” to get the zombie-vibe going, the energetic sold-out crowd erupted with excitement. Jon Fishman created trotting Headless Horseman sound with the wood blocks as per usual and held down the steady pace for Trey Anastasio to recover from the minor guitar flub. To keep the creepy holiday theme going, a short and sweet “Ghost” was summoned, once again making its way into the first set for the fourth time in 2018. Anastasio displayed patience with a slow and steady transition that gave Page McConnell a quiet space to tinker with his piano. “Buried Alive” was teased for good measure which allowed Mike Gordon to pound his epic bass grooves into the mix as he took over the role of lead singer in “Crazy Sometimes.”Going crazier than usual with this tightly packaged jam, Gordon got dark and stormy with the help of McConnell peppering in his synth to add that extra eerie effect. Anastasio jumped back to lead vocals with the classic “Free” and brought the entire area on a blissed out ride. After a standard “More” to cool things down, Gordon helped warm the 16,800- capacity room back up with an extended “Halley’s Comet.” Looking back to old-school renditions of this non-studio original, the entire band found inspiration in the groove and jammed it out for the longest version since 2011 at Bethel Woods.“Ocelot” made its first appearance of Fall Tour 2018 and allowed Trey to eagerly push the slower, playful melody to a strong climax before diving into another joyful tune in “Theme From the Bottom.” The unmasked slayer in Trey used his axe to murder the solo in this Billy Breathes fan-favorite with compliments from Gordon and his buttery bass interplay. Switching gears, Phish welcomed “First Tube” to finish out the first set. The band was giddier than ever smirking from ear to ear as Trey held his guitar above his head in true rock star fashion to let the crowd know that they came to play.When Fishman-based rumors surfaced that Phish would cover an “obscure album from 1981,” some jumped to conclusions that they would play Mark of the Mole by The Residents while others placed their bets on My Life in the Bush of Ghosts by Brian Eno and David Byrne and Rush‘s Moving Pictures. Some classic thrill seekers continued the tradition of wishful thinking by suggesting Led Zepplin’s Physical Graffiti, or even the Allman Brothers Band’s, Eat a Peach. When the playbill was given to the first attendees, everyone at the Grand and on social media was buzzing about the ultra-obscure Norwegian prog-rock hidden gem, í Rokk by Kasvot Växt.Upon further speculation and criticism, some members of the vast Phish community discovered that the entire album was a hoax. The sketchiness of the whole “Swedish Phish” concept began once researchers and phistorians couldn’t find much information about the album. Anywhere. Conclusions were made that Phish had orchestrated one of the biggest pranks in the band’s almost 35-year-career by fabricating the false links and album cover themselves. Indeed, people are still fooled by the idea that Phish could possibly cover a band’s album that does not exist.Still completely clueless as to what was about to happen, the wide-eyed crowd witnessed a giant curtain rise up to reveal a band completely decked out in white as if it has been abducted, bleached and returned by aliens. The first tune reflected that theory. Anastasio was the only member of the band that added the unusual synthesizer to his set-up as well as a shiny Ed O’Brien Stratocaster. The opening track had a Talking Heads meets the 80’s psychedelic synth-rock you might expect to find on The Labyrinth soundtrack.Page said it best in the playbill notes, “I love the mystery surrounding this whole thing,” as the foursome started into “Turtle In The Clouds” complete with lyrics mentioning “clueless violà.” The second tune in the playbill, “Stray Dog,” saw Gordon and Anastasio attempting new choreographed dance moves similar to those found on trampolines during “You Enjoy Myself,” with the crowd joining in the movement. If there is one band in the world that loves writing about dogs, it’s Phish–further proving to skeptics that this was no cover album–these were all Phish original debuts.“Everything is Hollow” had a darker, deeper tone as the band sung about “bright white light shining right between my eyes” creating a fantasy to latch on to during the acid-drenched set both visually and compositionally. McConnell brought his own prop in what appeared to be a $10 Coleman headlamp you might find at Target. A ridiculous moment came when he strapped the elastic around his head and shined the light around the pitch-black stage like a little kid lost in a cave. With Chris Kuroda’s massive light rig in full swing, McConnell’s headlamp lighting seemed like just another way for the band to troll everyone watching.One of the more symbolic lyrical approaches came in “We Are Come To Outlive Our Brains”, when Phish encouraged listeners to “Take a look around” referring to the cubes and shapes hanging above everyone. These “cubes” were another part of the elaborate story in the playbill and the band got a laugh out of watching everything unfold on stage. Echoing the Seven Dwarfs, the band chanted “Heigh-Ho” during “Say It to Me S.A.N.T.O.S.” and saw Gordon and Anastasio once again running around the stage like members of AC/DC. Sending verbal signals to each other, the lyrics described what space smells like and remembering where you were when something happened. Was í Rokk written by the band to describe the exact night that they would debut the collection of songs?“The Final Hurrah” allowed the Phish alter-ego keyboardist to show off his skills and add more sample effects to his collection in the form of a woman with a heavy accent proclaiming “Faceplant into rock.” This tune is a jam vehicle just waiting to fuel up for future rides. Fishman demonically chanted to finish the song off while Anastasio shredded on the guitar like he was in a heavy metal hair-band. “Play by Play” reminded the audience that “Perception is spoon fed” and gave the band another opportunity to weave more clues about the fictitious album–offering the lyric, “I hope someone notices.” “Death Don’t Hurt Very Long” sent lead vocals to Fishman as he screeched about evolution, reincarnation and shape-shifting. This composition has a slow rolling funk beat like a steady moving train. Gordon wondered around the glowing stage eventually making his way over to McConnell to help with the keys and Trey tore apart his guitar from the very edge of the front-row rail-riders.Mercury found its way into another Phish tune with “Cool Amber & Mercury,” a lighter ambient tune to set up future jams to come. The trippy set came to an end with “Passing Through” adding more meat to the lyrically packed album with songs describing time and space in the Phishiest of ways. The profound parody was a spoof written for a crowd of trolls willing to rifle their paychecks at this band at any time. Phish fans are constantly urged to read the book and on 10/31/18, it came in the form of a playbook. The sixth Halloween costume of 3.0 and the 10th costume in the band’s history presented the most mysterious and obscure session to date and Wednesday night was only 66.6% complete.The third set began with a must listen “Set Your Soul Free>Tweezer>A Song I Heard the Ocean Sing.” Filled with peaks and valleys, fierce guitar play, floor-rattling bass, and groove-driven drum-synth combinations, this nearly 40-minute masterpiece brought new life to the Sin City crowd. Reminiscing over the 18 shows in Vegas prior to Wednesday night, Phish went “Backwards Down the Number Line” to give the aerobic crowd a break. Even the “Backwards” had incredible moments with a confident and carefree Anastasio putting the guitar to work.A short two-punch combo of “Meatstick” and “Bug” led to the closing (and scorching) “Run Like an Antelope” complete with McConnell’s new favorite sample “Faceplant into rock.”The encore nodded to the Festival 8 Rolling Stones costume with the fan-favorite cover of “Loving Cup.” Anastasio did one final trot around the stage and played “Tweezer Reprise” like a man on a mission to close out the band’s 15th Halloween performance since the mid-1980s.Unlike Phish 1.0 of the 90’s, it is clear that hearing your favorite classic rock album covered by the band during Set II at Halloween is no longer guaranteed. As the third all-new “costume” of the 3.0 era, “Faceplant: Into Rock” may not be as soft and soothing as the “Wingsuit Set” or as seductive and funky as the “Chilling, Thrilling Set,” but it is sure to see the light of day in the future. Say what you want about Phish and their long jams, animal-influenced lyrics, and incorporation of household cleaning appliances. These four guys share a deep-rooted respect for the history, the mystery and the ritualistic power of music.“Buried Alive”[Video: Phish]“First Tube”[Video: MrTopDogger]“Turtle in the Clouds”[Video: Phish]“Loving Cup”[Video: Phish]You can download last night’s show here via LivePhish. The Vermont quartet returns to the MGM Grand stage tonight for their second of four nights in Las Vegas.Setlist: Phish | MGM Grand Garden Arena | Las Vegas, NV | 10/31/2018SET 1: Buried Alive > Ghost > Crazy Sometimes > Free, More, Halley’s Comet > Ocelot > Theme From the Bottom, First TubeSET 2: Turtle in the Clouds[1], Stray Dog[1], Everything is Hollow[1], We Are Come to Outlive Our Brains[1], Say it to Me S.A.N.T.O.S.[1], The Final Hurrah[1], Play by Play[1], Death Don’t Hurt Very Long[1], Cool Amber and Mercury[1], Passing Through[1]SET 3: Set Your Soul Free > Tweezer > A Song I Heard the Ocean Sing > Backwards Down the Number Line > Meatstick, Bug > Run Like an AntelopeENCORE: Loving Cup > Tweezer Reprise[1] Debut.Phish | MGM Grand Garden Arena | Las Vegas, NV | 10/31/2018 | Photos: Keith Griner Photo: Keith Griner Photo: Keith Griner Photo: Keith Griner Photo: Phierce Photo by Keith G. Photo: Keith Griner Load remaining imageslast_img read more

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Jackson Browne Announces Acoustic Tour Dates For Spring 2019

first_imgJackson Brown is hitting the road for a run of acoustic performances scheduled for this spring. The veteran singer/songwriter will be joined throughout the 13-show tour by longtime bandmate and multi-instrumentalist Greg Leisz, and vocalists Alethea Mills and Chavonne Stewart. The news of the upcoming acoustic run on Tuesday comes just over a month following Browne’s December announcement that he’ll be setting up shop at New York City’s Beacon Theatre for four performances in late June alongside local alt-rock band Lucius.The spring acoustic tour is scheduled to begin on March 22nd at Durham Performing Arts Center in Durham, North. From there, the tour will continue over the next few weeks with scheduled performances at N. Charleston Performing Arts Center in North Charleston, SC (3/23); Ryman Auditorium in Nashville, TN (3/25); Alabama Theatre in Birmingham, AL (3/26); Orpheum Theatre in Birmingham, AL (3/28); IP Casino Resort & Spa in Biloxi, MS (3/29); Cobb Energy Performing Arts Center in Atlanta, GA (4/1); Kravis Center for the Performing Arts in West Palm Beach, FL (4/3); Ruth Eckerd Hall in Clearwater, FL (4/4); And Artis in Naples, FL (4/8), just to name a few. The full tour itinerary can be referenced below.Browne was recently announced as one of the artists whose music would appear on the September release of a tribute album for FAME Recording Studios founder Rick Hall, alongside Grace Potter, Alison Krauss, Steven Tyler, and many more.Tickets for the acoustic tour dates will go on sale starting this Friday, January 18th, at 10 a.m. EST. Fans can head over to Browne’s website for ticketing and more information on the upcoming tour.Jackson Browne Tour DatesMarch 22 – Durham, NC – Durham PACMarch 23 – N. Charleston, SC – N. Charleston PACMarch 25 – Nashville, TN – Ryman AuditoriumMarch 26 – Birmingham, AL – Alabama TheatreMarch 28 – Memphis, TN – Orpheum TheatreMarch 29 – Biloxi, MS – IP Casino Resort & SpaMarch 31 – Chattanooga, TN – Tivoli TheatreApril 1 – Atlanta, GA – Cobb Energy PACApril 3 – West Palm Beach, FL – Kravis Center for PAApril 4 – Clearwater, FL – Ruth Eckerd HallApril 6 – Daytona Beach, FL – Peabody AuditoriumApril 8 – Naples, FL – ArtisApril 9 – Miami Beach, FL – FillmoreView All Acoustic Tour Dateslast_img read more

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Brazilian Navy Organizes 3rd Symposium of Navies from Portuguese-Speaking Countries

first_img Brazil will host the 3rd Symposium of Navies from the Community of Portuguese-Speaking Countries (CPLP), the most important forum bringing together Portuguese-speaking Navies and Coast Guards to discuss matters related to the ocean. Organized by the Brazilian Navy, the event will take place from May 8 to 10 in the city of Rio de Janeiro, at the Naval War College. The symposium will consist of lectures presented by the delegation heads and will facilitate discussion of its central topic: “Guaranteeing maritime defense and security on the national, regional, and global scales: cooperation among Navies toward the monitoring and control of maritime traffic in countries’ jurisdictional waters.” The CPLP was created on July 17, 1996, during a summit of heads of state and government. Its member countries are Angola, Brazil, Cape Verde, Guinea-Bissau, Mozambique, Portugal, Sao Tome and Principe, and East Timor. One of the organization’s general goals is cooperation in all areas, including education, health, science and technology, defense, oceans, agriculture, public administration, communications, justice, public safety, culture, sports, and social communication. In defense matters, the CPLP Cooperation Protocol in the Area of Defense was signed in September 2006. This document defines its general objective as “to promote and facilitate cooperation among Member States in the area of defense, through the systematization and clarification of the actions to be undertaken.” It establishes as specific objectives: a) To create a common platform for sharing knowledge on matters of military defense; b) To promote a common policy of cooperation in the military and defense fields; and c) To contribute to the development of domestic capabilities with a view toward strengthening the Armed Forces of the CPLP countries. More details about the event can be found on the site https://www.cplp.mar.mil.br By Dialogo May 07, 2012last_img read more

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What’s the next big thing in 2016? Part one

first_img 1SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr Regulations, fraud, security, and the need for digital engagement will shape the financial services landscape in 2016, according to a panel of credit union technologists, payments providers, and mortgage experts.Here’s what five providers believe will be the “next big thing” in 2016.Focus on Digital EngagementGrowing member demand for a full range of digital services will prompt credit unions to focus on digital engagement in 2016.Credit unions are continuing to adopt innovative technology to deliver a robust, multi-channel member experience with 24/7 services for the speed of life today. We expect this demand to increase in 2016 and beyond, as members of all age groups increasingly engage credit unions for everyday services through digital channels. continue reading »last_img read more

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NCUA to take up involuntary liquidations, call reports today

first_img 8SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr NCUA headquarters continue reading »center_img NAFCU will attend today’s NCUA Board meeting during which the board will issue a proposed rule on involuntary liquidation and claims procedures, and hear a briefing on call report modernization. Today’s meeting is slated to begin at 10 a.m. Eastern.NAFCU will keep members apprised of developments. Those interested can also watch the NCUA Board meeting live on the agency’s website.In September 2016, the NCUA announced that less information was required about credit union service organizations on insured credit unions’ call reports. NAFCU welcomed the move and urged that more be done to ease credit unions’ reporting burden. An agency working group has been gathering information through a public comment-and-review process on how it can modernize credit unions’ call reports.last_img read more

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Thank you, and have a seat!

first_img 1SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Denise Wymore Denise started her credit union career over 30 years ago as a Teller for Pacific NW Federal Credit Union in Portland, Oregon. She moved up and around the org. chart … Web: www.nacuso.org Details I love amazon.com. I live in the middle of nowhere and so I tend to buy just about everything from King Bezos. Paper towels, dog treats, ink cartridges, a gas stove (not kidding). I know my UPS guy, Ernie, personally and my dogs can recognize the sound of his truck from two blocks away. Yesterday my new “soft close” toilet seat arrived. It was beautifully packaged with foam padding. When I took the seat out there was a small envelope that simply said “For You.” When I opened it up it was wedding invitation quality, embossed silver on the front that said “Thank you” and a nice message in broken English inside, “Thank you for your order. It’s a great encouragement to us with your satisfaction. Enjoying your purchase with one-year product warranty from us.  In need of any further assistance, please feel free to contact us. Email:[email protected] We’d love to hear your thoughts, or see pictures.” It was a $40.00 purchase from a brand I have never heard of, WSSROGY, it is highly rated on Amazon, with 4 1/2 stars from 185 reviews. The best part, there are 62 pictures posted of toilet seats and of course it was Amazon Prime. I checked out the reviews and here’s one of the “negative” ones (4 stars) from Anonymous Bunion:I was unsatisfied with certain aspects of the seat, but overall content with my purchase. Customer Service has taken my dissatisfaction to their engineering team to improve their product. Makes me feel like a valued customer, even if it’s not a lot of money. The seat is exactly as described, plastic, soft close, well made, and will last. Customer service reached out to make it right, extra star!How many times in your life have you purchased a new toilet seat? This is probably my second. Do you have high expectations? It’s a toilet seat after all. How competitive is the throne business do you suppose? The top brand that comes to mind is Kohler as in the “Bold look of Kohler” but I didn’t select that brand. Instead, I trust Amazon to show me the best sellers, with free shipping and I made my purchase decision in probably less than 2 minutes. This is our world. I want it now daddy! I trust consumer reviews. I read a brilliant quote last week from IBM’s Bridget van Kanlingen:“The last best experience that anyone has anywhere, becomes the minimum expectation for the experience they want everywhere.” Today my husband and I did a very adult thing. We bought a 2018 Range Rover Epoque still under warranty with less than 7 thousand miles on it, and we were able to pay cash and had no trade-in. This was the most I’ve ever paid for a car in my life. I would expect what is usually a nightmare experience to be elegant, swift and pain free. I would be wrong. It took over an hour to get out of the Finance guy’s office. So much paperwork, and of course he wanted to sell us add-ons, insurances, etc. The experience was clunky, felt rushed and quite honestly did not meet my expectations for a luxury car purchase. Let’s see if we even get a thank you in the mail.It’s the little things that make a big difference. And this toilet seat company has it figured out. They are not counting on repeat business, but rather creating raving fans that leads to new business. Can you say that about your credit union? last_img read more

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Works on the renovation and reconstruction of the Borovnik Hotel in Tisno have been completed

first_imgWorks on the renovation and extension of the Borovnik hotel worth HRK 26,5 million have been completed, and the town of Tisno received its first luxury facility of its kind.Yesterday, a presentation of new contents to the media was held in the hotel premises, and Mayor Klarin reminded of the tradition of the Borovnik hotel dating back to 1924, when Czech tourists began to arrive here in an organized manner, and expressed satisfaction and gratitude to Borovnik. almost a hundred years a tourist champion in the wider area.The hotel has been upgraded, refurbished and equipped with new facilities. Of the 26 million kuna, 45 percent of this investment was provided from the European Regional Development Fund through the call Support for the Development of Small and Medium Entrepreneurship in Tourism, making Tisno hotel the first in Šibenik-Knin County and ninth in Croatia to receive European funds for reconstruction. The project includes the reconstruction and extension of the Borovnik hotel facilities and the construction and equipping of additional hotel facilities, such as wellness, fitness, indoor pool and beach facilities managed by the Borovnik hotel through a concession agreement.It now has 62 modern rooms, with a capacity of 117 beds, and the new facilities will allow it to be filled outside the tourist season, so the hotel will be open for more than ten months. Through the reconstruction and extension of the hotel and the construction of additional facilities such as wellness, fitness, swimming pool and innovative facilities on the beach (massages, water bar, catering offer) Borovnik will enrich and increase quality, and the hotel will receive a high categorization of four stars.last_img read more

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Amazon Alexa for the hospitality industry – the future of the sector

first_imgOne of the world-famous online stores, Amazon, announced a new program called “Alexa for Hospitality” this month. Alexa is designed as a virtual assistant that the user activates with voice commands, and is intended for implementation in catering facilities. The new system would contain key information about the guest, such as check-in and check-out dates. Also, Alexa in the role of a virtual reception opens the possibility for the guest to receive requests in real time, and among many “smart” functions, caterers can perform basic tasks from their workplace in accommodation units, such as timing the thermostat or raising the curtain, reports techcrunch.com.Amazon’s partner in testing this remarkable platform was the renowned hotel chain Marriott which will in its select units in Marriott, Westin, St. Regis, Aloft and Autograph Collection hotels this summer present guests with a unique Alexa experience. In the middle of the month, Alexa became available to other hoteliers and caterers, albeit by invitation.«At Marriott, we nurture continuous monitoring of modern practices and innovations in the field of catering, which only makes us more excited because we will be among the first to offer guests the Alex program. Many of our guests use speech technologies at home, so we want to expand our stay experience to keep up with guests ’preferences. Our intention is, also through the feedback provided by our guests, to implement the obtained data into the existing system and make it even better. Our guests can expect that we will regularly inform them about the new opportunities we have in the plan for Alex», Said Jennifer Hsieh, Vice President of Innovation for Customer Experience at Marriott International.Video Playerhttps://m.media-amazon.com/images/G/01/asp-marketing/Alexa_for_Hospitality_H264_720p._CB1529340223_.mp400:0000:0001:38Use Up/Down Arrow keys to increase or decrease volume.For the purposes of the program, the accommodation unit must have an Echo device installed, since through the Echo system, the guest communicates with Alex and she can provide information about the hotel on request, switch to the reception or call maintenance or simply talk. Alexa currently supports the following devices: Amazon Echo Dot, Echo and Echo Plus. Amazon reports that Alexa is compatible with existing hotel technologies such as DigiValet, Intelity, Nuvola and Volar.As previously mentioned, Alexa contains a phone function, but also a number of “smart” services that can be adapted to the needs of the hotel, and in addition to light, curtains and thermostat, there are also functions “TV” and “radio”. In other words, the guest, as a digital entity, connects with the accommodation unit in the context of the entire hotel through Alexe, which provides him with a completely new and revolutionary catering experience. Modesty aside, this is a remarkable shift in the hospitality industry and offers an excellent and stable platform for communicating with guests in 2.0. the world.Amazon promises an almost flawless system that keeps escalations under control through “analytics” and “reports”, while crisis management is alarmed if the system goes “offline”. For perfect functionality, Amazon reports, Alexa will be subject to many upgrades to keep the system up to date with the latest trends in the world of digital services and applications.Alexa will represent the future for catering, still in its infancy, but certainly a pleasant refreshment. It can be assumed that it will also contribute to the recognition of hotels and other accommodation that have Alex implemented. The new experience of staying and overnight stays, to the great satisfaction of users, will soon become available to well-known apartment renters such as RedAwning and Two Roads Hospitality.What is left for us is to wait impatiently and check the system once it finds its entrance into the offer of the Croatian hospitality sector. PHOTO: techcrunch.comlast_img read more

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